Need immediate help?
- 864-879-9770
- McDowell@NeedIFs.com
- Monday – Thursday: 8:30 AM – 5:00 PM ET | Friday 8:30 AM - 4:00 PM
- 1880 East Main St, Duncan, SC 29334
Contact, Schedule & Claims Support
We’re Here to Help
Reach out for quotes, policy changes, appointments, or claims guidance. Our teams respond within one business day—and faster for urgent requests.
Insurance Department
Policy changes, claims support, and coverage reviews for auto, home, life, and commercial lines.
Wealth Management Team
Schedule consultations, workshop requests, or investment plan reviews with our advisors.
Schedule a Phone Call
Schedule a 30-minute phone call with Scott McDowell, or view in-person and Microsoft Teams meeting options. Choose an available time through our scheduling page.
- 30-minute phone calls with Scott McDowell
- In-person and Microsoft Teams options on Scott’s scheduling page
- Bring policy docs, statements, or claims notes
General Inquiries
Send Us a Message
Use the form to request policy updates, wealth management questions, or claims assistance. We reply within one business day.
Claims Guidance
Need to File or Escalate a Claim?
Start with the information below so our team and your carrier can resolve things faster.
Policy number & carrier
Date/time of incident
Location & parties involved
Photos, police or adjuster reports
After-hours Claims Reporting
Need help after hours? Use your carrier’s reporting options in our insurance claims directory. For agency guidance, call 864-879-9770.
- Policy number + carrier
- Date/time of incident
- Best call-back window
Use your carrier’s reporting options in the insurance claims directory. Reporting and response availability vary by carrier and product.
Visit Us
1880 East Main St, Duncan, SC 29334
Parking available on-site with accessible entry. Appointments recommended for insurance reviews or wealth consultations.
- Monday – Thursday: 8:30 AM – 5:00 PM ET | Friday 8:30 AM - 4:00 PM
- Guest parking along the front row
- Suite entrance located on the east side